Unable to open file folders in Windows 7

In Windows 7 x64, I was unable to double click on file folders and open them. Instead, I had to right click on the folder and select open. The file association was not found for the folders. Symantec technical support indicated I might have a virus, however none were found after an extensive scan of my system with several versions.

I fixed this initially by uninstalling and reinstalling Norton Internet Security. However, the same problem occurred several months later.

The problem was missing registry information. Go into your registry and verify you have field similar to what is listed below (Do NOT copy and paste directly from my site as WordPress changes formatting).

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\explore]
“MultiSelectModel”=”Document”
“ProgrammaticAccessOnly”=””
“LaunchExplorerFlags”=dword:00000018

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\explore\command]
“DelegateExecute”=”{11dbb47c-a525-400b-9e80-a54615a090c0}”

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\open]
“MultiSelectModel”=”Document”

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\open\command]
“DelegateExecute”=”{11dbb47c-a525-400b-9e80-a54615a090c0}”
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,2e,00,65,00,78,00,\
  65,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\opennewprocess]
“MUIVerb”=”@shell32.dll,-8518”
“MultiSelectModel”=”Document”
“Extended”=””
“LaunchExplorerFlags”=dword:00000003
“ExplorerHost”=”{ceff45ee-c862-41de-aee2-a022c81eda92}”

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\opennewprocess\command]
“DelegateExecute”=”{11dbb47c-a525-400b-9e80-a54615a090c0}”

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\opennewwindow]
“MUIVerb”=”@shell32.dll,-8517”
“MultiSelectModel”=”Document”
“OnlyInBrowserWindow”=””
“LaunchExplorerFlags”=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shell\opennewwindow\command]
“DelegateExecute”=”{11dbb47c-a525-400b-9e80-a54615a090c0}”

I’d recommend exporting the registry from another PC with the same version of windows and importing the hive as a fix. If you don’t know how to do this, just google registry and exporting.

As always, this is for entertainment purposes only and I’m not responsible if you corrupt your computer/data.

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